Effective Date: January 1, 2025
Your privacy is important to us. This Privacy Policy explains how PluginMind ("we," "us," or "our") collects, uses, and protects your personal information when you use our AI-powered SaaS platform and services.
1. Information We Collect
Personal Information
When you create an account with PluginMind, we collect:
- Name and email address from your OAuth provider (Google)
- Profile information as provided by your OAuth provider
- Country/location determined from your IP address when you first interact with our service
Usage Data
We automatically collect information about how you use our service:
- AI processing requests and analysis results
- Usage metrics including number of requests, processing time, and feature usage
- Log data including IP addresses, browser type, and access times
- Performance data to monitor and improve our service
Billing Information
When you subscribe to a paid plan:
- Payment information is processed securely by our payment providers
- Billing address and transaction history
- Subscription details and usage limits
2. How We Use Your Information
We use your personal information to:
- Provide our AI services including document analysis, chat processing, and prompt optimization
- Authenticate and secure your account using secure session management
- Process payments and manage subscriptions
- Improve our services through usage analytics and performance monitoring
- Communicate with you about service updates, security alerts, and account matters
- Comply with legal obligations and enforce our terms of service
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following circumstances:
Third-Party Service Providers
We work with trusted service providers who help us operate our platform:
- AI providers (OpenAI, Grok) for processing your requests
- Payment processors for billing and subscription management
- Analytics providers for service improvement (anonymized data only)
- Infrastructure providers for hosting and data storage
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and the safety of our users.
4. Data Security
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Secure authentication using OAuth 2.0 and session cookies
- Regular security audits and vulnerability assessments
- Limited access to personal data on a need-to-know basis
5. Data Retention
We retain your personal information:
- Account data for as long as your account is active
- Usage logs for up to 2 years for service improvement and security purposes
- Billing records as required by law and accounting standards
- AI processing results according to your subscription plan terms
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data and request a copy
- Correct inaccurate or incomplete information
- Delete your personal data (right to erasure)
- Restrict processing of your personal data
- Data portability to transfer your data to another service
- Object to processing based on legitimate interests
To exercise these rights, contact us at privacy@pluginmind.ai
7. Cookies and Tracking
We use cookies and similar technologies:
- Essential cookies for authentication and security
- Analytics cookies to understand how you use our service
- Preference cookies to remember your settings
You can manage cookie preferences through your browser settings.
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
9. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Email notification to your registered email address
- In-app notification when you next use our service
- Website notice on our homepage
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please fill out the contact form on our website at https://pluginmind.dev
Website: https://pluginmind.dev
For EU residents, you have the right to file a complaint with your local data protection authority if you believe we have not addressed your privacy concerns adequately.